Improving Outcomes and Outlooks.
At Paragon, it is our mission to be the best provider of rehabilitation services in every market we serve. We know that this is a tall order, but we are nothing if not dedicated. We strive to exceed the expectations of the three most important groups of people in our business. The people we care for, our partners, and our employees. Here is how we do it.
Putting Our Patients First, Always.
We like to say that at Paragon, we don’t really treat patients; we treat people. People with hopes and dreams, with obstacles to overcome and the fear that comes with those obstacles. People who have the strength inside of them to meet their goals and who only need to be shown how to use it.
Every decision we make regarding clinical care is informed by the person we are treating. We understand that the road to recovery looks different for everyone, which is why every person we serve receives personalized care, every step of the way.
Equipping Our Teams for Success.
The success of a team depends in large part on two things:
- Recruiting great people
- Equipping those people with the tools and skills they need to succeed
Our Program Directors and the members of their clinical teams come to us with a passion for helping others. We take this passion, introduce it to our culture of customer service, and create an energy that you can feel the moment you walk into any of the places where we provide care.
While it’s always our goal to inspire, it’s also our goal to educate. As natural knowledge seekers, our employees love the fact that we keep them versed on the latest Medicare regulations, and provide them with a foundation of information on which they can build others up.
Advocating for Our Partners.
We have a lot in common with the people we partner with, including Administrators, Clinical Managers, and Medicare specialists, to name a few. We share their high standards and their mission to improve lives. However, we are sensitive to the fact that the execution of this mission may look slightly different, depending on where we are delivering care. That is why we mentor our clinicians to alter their practice in light of the goals of their host community. This way, we are not just working beside our partners, we are working with them.